How long does delivery take?

FYNCH-HATTON UK exclusively ships with DPD. Unless you live in a remote area or there are unexpected delays, this is a next working day service.

Can I track my order?

Yes. After your order is dispatched you will receive a shipping confirmation email containing a DPD tracking number and link.

What payment methods do you accept?

We accept all major debit and credit cards, Klarna, Apple Pay and Google Pay. All available payment options are listed at checkout.

What is your returns policy?

You can return any unwanted items within 28 days of receiving your order. Items must be unused, in their original undamaged condition, complete with tags and original packaging.

Yes, we offer free UK delivery on orders over £120.

Do I need to create an account to place an order?

No, you can order as a guest without registering. Creating an account saves your delivery address and order history for future orders.

How do I use a discount code?

Enter your discount code in the shopping cart before completing your order. The discount will be automatically deducted from your total. Discount codes cannot be combined.