Cookie & Privacy Policy

Use of Cookies

This website (fynch-hatton.co.uk) uses cookies to improve your browsing experience and to ensure the website functions correctly.

Cookies are small text files stored on your device that help us recognise your browser and remember certain information about your visit.

When you first visit our website, you will be given the option to accept or manage cookies in accordance with UK and EU legislation.

You can modify your browser settings at any time to block or delete cookies. Please note that disabling certain cookies may affect website functionality.

Types of Cookies We Use

Strictly Necessary Cookies
Required for the website to function, including shopping cart and checkout features.

Performance & Analytics Cookies
We use analytics services (such as Google Analytics) to understand how visitors interact with our website. These cookies collect anonymous information and do not store personal data.

You can review Google’s Privacy Policy here:
https://policies.google.com/privacy

Marketing & Advertising Cookies
We may use cookies from advertising partners to measure the effectiveness of campaigns and improve marketing performance. These cookies do not directly identify you but may use anonymised data.

Privacy Policy

FYNCH-HATTON UK is committed to protecting your privacy and handling your personal data responsibly.

Who We Are

FHUK Retail Ltd
Trading as FYNCH-HATTON UK
The Old Workshop
Peper Harow
Godalming
GU8 6BQ
United Kingdom

Company Registration Number: 15775058

Contact: contact@fynch-hatton.co.uk

What Information We Collect

We may collect the following information when you:

Place an order
Create an account
Subscribe to our newsletter
Contact us

This may include:

Name
Billing and delivery address
Email address
Telephone number
Payment details (processed securely via third-party providers)

We do not store full payment card details.

How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer service
Prevent fraud
Improve our website and services
Send marketing communications (if you have opted in)

We only share your data with trusted third parties necessary to fulfil your order, such as payment providers, delivery companies and fraud prevention agencies.

We do not sell your personal data.

Marketing Communications

If you opt in to receive marketing communications, we may send you emails about new collections, updates and offers.

You can unsubscribe at any time by:

Clicking the unsubscribe link in any marketing email
Contacting us directly

Data Security

We implement appropriate technical and organisational measures to protect your personal data.

While we take reasonable steps to protect your information, no transmission over the internet can be guaranteed to be completely secure.

International Data Transfers

Some of our service providers may process data outside the UK or European Economic Area (EEA). Where this occurs, appropriate safeguards are in place in accordance with UK data protection law.

Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Restrict or object to processing
Withdraw consent for marketing at any time

To exercise these rights, please contact:
contact@fynch-hatton.co.uk

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies separately.